These Terms of Service ("Terms") govern access to and use of the website zaleo.ae (the "Site") and set out the general commercial framework for the data remediation, automated reconciliation, and custom mini-application services Zaleo offers ("Services"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
These Terms describe the general framework of our relationship. The specific scope, deliverables, fees, and timelines of any engagement are set out in a separate signed proposal, statement of work, or service agreement ("Engagement Agreement") between Zaleo and the client, which governs over these Terms wherever the two conflict.
1. About Zaleo
Zaleo (trading name) operates the Site and provides the Services from the United Arab Emirates. Zaleo currently operates under a trade license that is in the process of being finalized; full registration details will be added to this page once the license is issued.
2. Use of the Site
- You may use the Site only for lawful purposes and in line with these Terms.
- You must not misuse the Site by introducing viruses or other malicious material, attempt to gain unauthorized access to the Site or any server or database connected to it, or submit false, misleading, or fraudulent information through any form on the Site, including the audit request form.
- We may restrict access to the Site, or any part of it, at our discretion.
3. Services and Engagements
- Descriptions of Solutions, packages, indicative pricing, and turnaround timelines on the Site (including the Pricing page) are for general information only. They are not a binding offer and are subject to confirmation of exact scope in a signed Engagement Agreement following an audit or discovery call.
- Any output, tool, dashboard, or mini-application delivered as part of a Service reflects the data the client provided at the time of delivery. Zaleo is not responsible for inaccuracies arising from incomplete, outdated, or incorrect data supplied by the client.
- Booking an audit through the Site is a discovery step and does not by itself create an obligation to proceed with a paid engagement.
4. Intellectual Property
All content on the Site, including text, graphics, the Zaleo name and logo, and underlying code, belongs to or is licensed to Zaleo and is protected under applicable UAE and international intellectual property law. You may not reproduce, distribute, or create derivative works from Site content without our prior written consent, other than for personal, non-commercial reference. Ownership of any custom mini-application or deliverable built for a specific engagement is set out in the applicable Engagement Agreement, not in these general Terms.
5. Confidentiality
Any business, financial, or employee data shared with Zaleo in connection with an audit or engagement is treated as confidential and used solely to assess or deliver the relevant Service, subject to the confidentiality terms of the applicable Engagement Agreement and our Privacy Policy.
6. Disclaimers
The Site and its content are provided "as is" and "as available." We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Nothing on the Site constitutes financial, tax, legal, or audit advice. Our data remediation and reconciliation Services support your own finance function and do not replace independent professional, statutory audit, or tax advice.
7. Limitation of Liability
To the maximum extent permitted under UAE law, Zaleo is not liable for indirect, incidental, consequential, or special damages arising from use of the Site. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under mandatory UAE law, including liability for fraud or gross negligence. Liability arising from a specific engagement is governed by the limitation of liability clause in the applicable Engagement Agreement.
8. Links to Third-Party Sites
The Site may link to third-party sites, including our LinkedIn and Instagram pages. Zaleo is not responsible for the content or privacy practices of third-party sites.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms is subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, without prejudice to any dispute resolution mechanism, including arbitration, specified in a particular Engagement Agreement.
10. Changes to These Terms
We may revise these Terms at any time. The "Last updated" date above reflects the most recent revision. Continuing to use the Site after changes are posted means you accept the revised Terms.
11. Contact
Zaleo
Email: info@zaleo.ae
Phone: +971 50 922 6862
Website: www.zaleo.ae